![]() ![]() They might, however, add some reassurances if you’re willing to try Epic’s game portal. These additions probably won’t change your mind about Epic’s shop. We don't know when or if this item will be back in stock. There are still useful features in the pipeline, including a mod marketplace and an achievement system. 4.9 20 ratings 365 Day Warranty Returns Policy Top Brand Currently unavailable. That’s partly to discourage key resales, but it also saves you time when you just want to start playing. Products that include virtual currency or other consumables and products or games that are marked as non-refundable are not eligible for refund. Epic Games has updated its store refund policy to bring it in line with Steam's 'for any reason' refund policy: If you bought it from the Epic Store, you can claim a refund as long as the request is made within 14 days of purchase, and the game has less than two hours of playtime on it. However, you must have less than 2 hours of runtime on record. And you can now buy Epic Games Store titles from third-party stores like Fanatical, Genba Digital and Green Man Gaming just by linking your Epic account, rather than a key. Games and products are eligible for refund within 14 days of purchase if they are marked as refundable or self-refundable. You can limit bandwidth for game updates if it tends to choke your connection. The Epic Games Launcher has been changed to warn you if you’re launching a game you don’t own, although it will store your owned titles in memory so that you’re not locked out of a game when you’re offline. There are some changes that may affect you even if you’re not experiencing buyer’s remorse. 1. General Questions This is the ideal email address if you have a general inquiry about the Epic Games store, the Epic Games client, or. You won’t have to worry quite so much about overpaying for a title. The update comes right as shoppers have noticed that Epic is automatically issuing partial refunds if a game goes on sale shortly after you buy it. You’ll still have to request a refund within two weeks, and can’t have played more than two hours (or received a ban during those two hours), but you should get your money back quickly. The gaming giant recently introduced self-serve refunds that save the hassle of waiting for your request to be processed. Epic Games is still busy adding helpful (and occasionally overdue) features to its online store.
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